Frequently Asked Questions
Got questions? We’ve got answers. From how often to clean your system to what’s included in our service, find everything you need to know about aircon cleaning with Aqua.
What’s included in your premium deep clean service?
Our premium deep clean includes a thorough 13-step process — starting with a pre-clean inspection and ending with a tidy-up of the work area. We remove and clean plastic covers and filters, apply eco-friendly cleaning solutions, sanitise the condenser coil, flush the drain line, and clean both the indoor and outdoor units.
How do you clean the air conditioner?
We begin by removing the covers and filters, then give each component a deep clean using safe and effective products. We clean the evaporator coil, barrel fan, drain tray, and condenser, ensuring all parts are free from dust, grime and mould.
Do you use eco-friendly products?
Yes — we use environmentally friendly cleaning solutions that are safe for your family, pets, and the planet.
Is the outdoor unit cleaned too?
Absolutely. The outdoor condenser unit is cleaned as part of our full service to ensure your air conditioner runs efficiently.
Will the aircon be reassembled after cleaning?
Yes — once all components have been properly cleaned and sanitised, we reassemble the air conditioning unit and test everything to make sure it’s working well.
Do you clean up after the job?
Of course. We always leave your work area neat and clean once the job’s done.
How often should I get my air conditioner deep cleaned?
For the best results, we recommend a professional deep clean once every 12 months to improve air quality and keep your system running efficiently.
Do you treat mould in the unit?
Yes — we apply a mould sanitiser to the condenser coil to help prevent future build-up and keep your air clean.
Can this service fix smells or poor airflow?
Yes, a deep clean can eliminate unpleasant smells, improve airflow, and boost the performance of your air conditioning unit.